GPT Genies

Prolific minitip – What can I do if my survey is rejected?

Prolific – a few comments recently that studies have been rejected – here’s what Prolific say on the subject:

A researcher may reject your work if they believe that some answers you gave are wrong, the study was not completed correctly or that the instructions were not followed. If you believe that your submission was rejected in error, you may decide to contact the researcher directly. You can easily do this via our messaging system. Under “Manage Studies”, just click on the researcher’s name to send him/her a message.

Sneak preview: We are currently developing certain mechanisms to make Prolific a fairer platform. In the future, researchers will have to go through a rejection justification process, i.e. they will need to specify (in a message to the participant) why exactly a submission needs to be rejected. Also, we’ll introduce partial payments, so even if a submission is not entirely satisfactory to the researcher, he/she can still choose to pay a partial compensation.

So what to do if your study is rejected? In the first instance get in touch with the researcher via the messaging system and find out why you were rejected. If you disagree, argue your case politely and courteously and you may find that the researcher changes his/her mind. If all else fails and you’re sure you shouldn’t have been rejected, go direct to Prolific and plead your case.

Not sure whether you have a point or not? Come and tell us about your situation in our Facebook group where there are plenty of people to help.


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